Our Terms

Welcome to QALLIX! We're glad you're here. Before using QALLIX, please review and accept these terms. We aim for clarity, so we've avoided unnecessary jargon. These terms outline our mutual expectations and obligations.

For convenience, a navigation menu is available for section-specific access. Summaries at the beginning of each section provide an overview.

Please review all terms carefully. If you disagree with any part, then QALLIX's services will be unavailable to you.

For questions, please contact us via QALLIX's Contact Us page. We're here to assist.

This section details subscription and use. Defined terms are in bold for consistent meaning throughout this document.

You and QALLIX: 'You' refers to users and entities authorized to represent them. 'QALLIX', 'we', 'our', and 'us' refer to the QALLIX entity with which you contract.

Our Services: Our services encompass all QALLIX offerings, current and future, including our web-based ERP solutions tailored for eCommerce businesses.

Creating a Subscription: Subscribing and agreeing to these terms makes you a 'subscriber', responsible for payment.

Invited Users: Those invited to use the service by a subscriber must agree to these terms.

Subscriber Role: Subscribers manage subscription access and are responsible for invited users' activities.

Using QALLIX Services: Rights to use QALLIX services are granted to subscribers and invited users, contingent on subscription payment and adherence to these terms.

Responsibilities: Maintain accurate information, ensure the security of your login credentials, and use QALLIX services lawfully.

What We Own: We retain rights to QALLIX services and content, except as stated or provided by third parties. Do not misuse our intellectual property.

Payment is required for subscription plans. Details are provided when selecting a plan. All prices are listed in SGD unless otherwise stated. Subscription fees are billed on a monthly or annual basis depending on the plan selected.

We use your data to provide and improve QALLIX services. Our privacy notice, part of these terms, details personal data handling.

Use of Data: Data you provide is yours. You grant us a license to use it as necessary for service provision and improvement.

Privacy: We commit to data protection. Our privacy notice outlines our handling of your personal data.

We both agree to protect each other's confidential information from unauthorized access. This obligation applies during and after the term of your subscription.

We invest in safeguards for data protection. You also play a crucial role in data security. You are responsible for keeping your login credentials secure and must notify us immediately of any suspected unauthorized access.

We aim for high service availability, but maintenance may cause downtime. We will endeavor to provide advance notice of scheduled maintenance. We continuously update and improve QALLIX services.

Your feedback is valued and helps us improve QALLIX. Use our services only for legitimate business purposes and follow our guidance. Any feedback you provide may be used by us without restriction or obligation to you.

Subscriptions can be terminated by either party by providing notice. We may also terminate or suspend services if you breach these terms. Upon termination, your access to QALLIX services will cease and data may be retained for a period as required by law.

You indemnify us against third-party claims arising from your use of our services. To the fullest extent permitted by law, QALLIX's liability is limited to the amount paid for the subscription in the 12 months preceding the claim.

We aim to resolve issues swiftly through our support team. Contact us in the first instance for any disputes. Unresolved disputes will be handled through binding arbitration or small claims court as appropriate under applicable law.

We may update these terms from time to time. If changes are material, we will notify you with sufficient notice before they take effect. Continued use of QALLIX after changes take effect constitutes your acceptance of the updated terms.

These terms are governed by and construed in accordance with the laws of Singapore, where QALLIX is headquartered. Legal disputes fall under the jurisdiction of the courts of Singapore.